Trip Insight Corp. (hereinafter called “the Company”), the operator of this website, considers the protection of personal information to be a social responsibility, and in order to manage and operate a website that can be used by customers with peace of mind, the Company will comply with this privacy policy by striving to protect the privacy of customers.
1. Management of Personal Information
The Company will take appropriate security measures to protect personal information held in its possession. Employees will also be educated on the proper handling of personal information, and take all possible measures to protect it.
2. Purpose of Use of Personal Information
In addition to the purpose of providing the service, the Company may use personal information and order information (including information related to order history) collected from customers for the purposes set forth in the following items.
(1) When introducing the Company’s products and services to customers.
(2) When the Company processes the customer’s order; confirms the details of their order; or makes changes to the order on their behalf.
(3) When responding to customer inquiries or requests.
(4) When asking customers for their opinions and impressions of the Company.
(5) When the Company uses the information for purposes for which it has obtained the consent of the customer.
(6) When creating statistical data classified by customer attributes (age, address, etc.).
(7) When providing or displaying information or services that are compatible with the customer’s preferences (e.g., direct messaging, e-newsletters/e-magazines, questionnaire e-mails, etc.).
3. Providing Personal Information to Third Parties
The Company will not provide or disclose personal information to third parties, such as other businesses or individuals, without the permission of the customer. However, this does not apply to the following cases.
(1) When the person concerned has given consent to the provision of information.
(2) When disclosure is requested by a public institution such as a government agency in accordance with laws and regulations.
(3) When disclosing personal information to business partners related to the operation of this website. However, in this case, the information to be disclosed shall be limited to the necessary extent, and the party to which the information is disclosed shall be obligated to manage the personal information by contract or other means.
4. Security Management of Personal Information
In order to ensure the accuracy and security of personal information, the Company will take reasonable security measures to control access to personal information; limit the means of removal; and prevent unauthorized access, leakage, loss, destruction, and falsification. Unfortunately, the transmission of information and data via the internet is not completely secure. Although the Company will do the Company’s best to protect personal data relating to the customers, the Company cannot guarantee the security of such data transmitted to the website. In the unlikely event of an accident involving personal information, such as leakage, the Company will promptly take appropriate measures, including measures for prevention of recurrence.
5. Inquiry, Correction or Deletion of Information
If customers wish to inquire about, correct, or delete the personal information they have provided to the Company, their request will be promptly addressed upon confirmation of their identity.
6. Disposal of Personal Information
Personal information will be disposed of by incineration, shredding, complete erasure, or other means, and measures will be taken to ensure that it cannot be reused. In the event that the disposal of personal information is outsourced to a third party, the Company will make that determination after confirming the security level of the personal information is sufficient, and will provide necessary and appropriate supervision through contracts or other means.
7. Cookies
A cookie is a single piece of data stored on a hard drive that contains information about customers. The use of cookies is not linked to any personally identifiable information on the Company’s site. This website uses cookies to collect access logs to help improve usability so that customers can more conveniently use this website when they visit it again. By using this website, the customers imply consent to the use of cookies. The customers can instruct their browser to refuse all cookies or to indicate when a cookie is being sent. However, if the customers do not accept cookies, they may not be able to use some portions of this website.
8. Access Analysis Tools
This website uses Google Analytics, an access analysis tool by Google, which uses cookies to collect traffic data. This traffic data is collected anonymously and does not personally identify customers. The customers can opt-out of having made their activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information, please refer to the Google Analytics Terms of Service.
9. reCAPTCHA v3
This website uses the reCAPTCHA service provided by Google Inc., in order to protect the Company’s site from spam submitted on forms. This determines whether the individual submitting the information is a human or robot, and Google collects other data for this service, including obtaining IP addresses. The data customers enter will also be used by Google for this purpose. However, Google will not associate the IP address collected by the reCAPTCHA from the customer’s browser with any other data held by Google, and the data collection will be carried out under Google’s data protection regulations. For more information, please refer to the Google Privacy Policy.
10. Service Providers
The Company may use third party service providers to facilitate the Company’s services and to provide the services on the Company’s behalf. These third party service providers have access to the customers’ personal data only to perform these tasks on the Company’s behalf and are obligated not to disclose or use it for any other purpose.
11. Third Party Websites
This website may contain links to other sites that are not operated by the Company. If the customers click on a third party link, they will be directed to that third party’s site. The Company strongly advises them to review the privacy policy of every site they visit. The Company has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.
12. Use of SSL
This website uses SSL (Secure Sockets Layer) for security purposes. All entries and transmissions in the shopping cart are encrypted between the customer’s web browser and the server using SSL encryption, so that the information entered is transmitted securely.
13. Changes and Notification of the Handling of Personal Information
When the Company modifies the personal information it collects, changes the purpose of use, or makes any other changes to its privacy policy, an announcement of those changes will be posted on this web page.
14. Contact for Inquiries Regarding the Personal Information Protection Policy
Trip Insight Corporation Personal Information Protection Section
Address: 9-35 Kamikawabata-machi, Hakata-ku, Fukuoka-shi, Fukuoka 812-0026, Japan
Tel: 092-984-3202
Email: info(at-mark)trip-insight(dot)com
*Please replace (at-mark) with “@” and (dot) with “.”.